Personalized Returns

Your items are personalized especially for you, and we want you to enjoy them! Due to the customized nature of personalized items, we cannot offer returns. However, if there is a defect with your order we will replace it at no additional cost.

Of course, we strive for 100% customer satisfaction so if you are unhappy with a personalized item order please reach out to our customer service team (info@sybilsjewelrybox.com) to resolve your issue. 

*Please note that we cannot accept cancellations of personalized items once order is complete